Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology.
When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area. We are committed to handling your personal information with high standards of information security.
We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.
PRIVACY POLICY
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner and UNDER NO CIRCUMSTANCES IS DISTRIBUTED TO ANY THIRD PARTY .
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.
As we continue to develop our Web site and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
THE INFORMATION WE COLLECT
FARFALLINA collects personal information in several ways directly from its online visitors when they order for themselves, buy a gift for a friend or when they register for a service offered by FARFALLINA.
Generally, you may browse the Web Site without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at the Checkout pages when you are ready to complete and place your order. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.
If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es), credit card billing address(es) so that we can process and fulfil your orders. Credit card details are entered directly into our payment partner's systems PROTX and are NEITHER transmitted NOR held on FARFALLINA systems.
As of July 1st, we perform additional security checks, using the Mastercard SecureCode & Vefified by Visa checks.
Verified by Visa (VbV) and MasterCard SecureCode (MSC), are the latest fraud prevention initiatives launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction.
Customers that choose to pay by Visa, Visa Delta, and Visa Debit or by MasterCard or Maestro, must first register for VbV or MSC with their issuing bank. If they do not register before ordering online, the first time they order from Farfallina, they will be asked to register their card before continuing with the transaction. At the checkout stage a pop-up box will appear from their issuing bank to request that they REGISTER or enter their PIN number.
The bank will verify the PIN number and the transaction will continue as normal.
Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your home telephone number. These details allow us to process your order and to let you know the status of your order.
HOW WE USE THE INFORMATION WE COLLECT
FARFALLINA may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
When you register with FARFALLINA, the information you provide will allow us to alert you to new products, features and enhancements; special offers; contests and events of interest. We strive to limit use of your information to those offers that we think you would appreciate receiving.
We use the information we collect:
• to complete your purchase transactions
• to provide the services you request
• to keep you informed about the status of your orders
• to notify you of new or additional products, services, and promotions that might be of interest to you
• to improve our merchandise selections, customer service, and overall shopping experience
ONLINE ACCOUNT REGISTRATION
To make online shopping faster and easier, you may register with Farfallina.net. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
ACCEPTANCE
By using this Web Site, you accept the policies set forth in this Privacy Policy. |
